Service Bay Management
Posted June 17, 2008                                                                                 JLZ Business Services
Our Service Bay Management Section provides valuable on-line information for the auto repair and smog shop owner. Browse away, we're certain you'll find something to make your business more successful.
Causes of Low Facility and/or Technician Productivity
From a survey of our auto repair shop clients comes a listing of causes that reduces technician productivity resulting in low facility output, hence a loss of sales & profits. Check to see if you recognize any of the below activities taking place in your shop.              Hours available for repair are inadequate Services offered are inadequate Hourly rate needs review Manpower inadequate Inadequate manpower Improper scheduling Inadequate inventory resulting in delays Billing errors Improper or non- use of flat rate manual Additional technical training required Services need advertising or promoting Equipment or tools inadequate Excessive comebacks Estimating procedures need improvement Poor or non - existent service bay management system Unmotivated employees, particularly technicians