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Auto Parts Policies & Procedures
Stock must be checked before any
part is ordered.
When ordering parts, give the
purchase order number to the parts counter employee. (the purchase order number is the
work order number)
When the part is received, the
invoice should be sighed and marked up in the following manner:
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- All warehouse merchandise: cost times 2.5 =
selling price. ( 60% GP )
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- All parts store invoices under $50.00 times 2.5 =
selling price. ( 60% GP )
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- All parts store invoices over $50.00 times 1.8 =
selling price. ( 44% GP )
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- All Dealership invoices times 1.5 (minimum) =
selling price. ( 34% GP ) - that's if they deliver, if not,
re-bill right!
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ALWAYS BE SURE TO CHECK THE
SUGGESTED LIST PRICE AGAINST THE RE-BILLED AMOUNT. MANY TIMES THE PARTS SUPPLIER SUGGESTED
LIST MAY IN FACT BE HIGHER. IN ANY CASE, YOU WILL USE THE HIGHER OF THE TWO.
Please Note The above are for
example only. Be sure to check with your dealer/owner on how your Company re-bills
its merchandise.
- Immediately enter the selling price on both the
customers work order and the parts store invoice.
- Use the initials and the invoice number of the
parts house as our "parts number". This code will help us identify the supplier
and his invoice number should we need to reference it the future.
- Stock items must also be stated on the work order.
- No parts should be signed for unless you
physically observe the part or in case of multiple parts, check them against the invoice.
- All special order parts must be pre-paid by the
customer.
- Be certain to gain customer approval on any parts,
and labor to install those parts, that may be necessary to complete the work properly.
Make your notations on the work order in the area provided under "increase in
original estimated price".
- Be sure to save all old parts in parts bags to be
returned back to the customer for "show & tell".
- Any part that is to be returned to the dealership,
parts store, or warehouse should be done so immediately and a credit must be received or
receipt issued by the store as the part is picked up.
- Cores are to be placed in the area set aside for
them and should be turned back to the store foe credit in a timely manner. A credit must
be issued for these items.
IT IS YOUR RESPONSIBILITY TO BE CERTAIN THAT
WE ORDER ONLY THE PARTS WE NEED, ORDER THEM FROM THE BEST SOURCE, AND AT THE BEST PRICE.
BE CERTAIN THAT ALL PARTS ARE BILLED OUT ACCORDING TO THE OUTLINED POLICIES.
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Service Bay Advertising Guides
Here are many ideas you can use to develop
a more successful advertising campaign this year to increase floor traffic, sales and
profits. |
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