jlzwhite.gif (125550 bytes) Service Bay Management
   Posted July 08, 2008                                                                                           JLZ Business Services
Our Service Bay Management Section provides valuable on-line information for the auto repair and smog shop owner. Browse away, we're certain you'll find something to make your business more successful.
Auto Parts Policies & Procedures

Just 5 % more on part & accessory gross profits can have a significant impact on your bottom line. Go here for higher net profits!

Auto Parts Policies & Procedures

  • Stock must be checked before any part is ordered.

  • When ordering parts, give the purchase order number to the parts counter employee. (the purchase order number is the work order number)

  • When the part is received, the invoice should be sighed and marked up in the following manner:

  • All warehouse merchandise: cost times 2.5 = selling price. ( 60% GP )
  • All parts store invoices under $50.00 times 2.5 = selling price. ( 60% GP )
  • All parts store invoices over $50.00 times 1.8 = selling price. ( 44% GP )
  • All Dealership invoices times 1.5 (minimum) = selling price. ( 34% GP ) - that's if they deliver, if not, re-bill right!

ALWAYS BE SURE TO CHECK THE SUGGESTED LIST PRICE AGAINST THE RE-BILLED AMOUNT. MANY TIMES THE PARTS SUPPLIER SUGGESTED LIST MAY IN FACT BE HIGHER. IN ANY CASE, YOU WILL USE THE HIGHER OF THE TWO.

Please Note The above are for example only. Be sure to check with your dealer/owner on how your Company re-bills it’s merchandise.

  • Immediately enter the selling price on both the customer’s work order and the parts store invoice.
  • Use the initials and the invoice number of the parts house as our "parts number". This code will help us identify the supplier and his invoice number should we need to reference it the future.
  • Stock items must also be stated on the work order.
  • No parts should be signed for unless you physically observe the part or in case of multiple parts, check them against the invoice.
  • All special order parts must be pre-paid by the customer.
  • Be certain to gain customer approval on any parts, and labor to install those parts, that may be necessary to complete the work properly. Make your notations on the work order in the area provided under "increase in original estimated price".
  • Be sure to save all old parts in parts bags to be returned back to the customer for "show & tell".
  • Any part that is to be returned to the dealership, parts store, or warehouse should be done so immediately and a credit must be received or receipt issued by the store as the part is picked up.
  • Cores are to be placed in the area set aside for them and should be turned back to the store foe credit in a timely manner. A credit must be issued for these items.

IT IS YOUR RESPONSIBILITY TO BE CERTAIN THAT WE ORDER ONLY THE PARTS WE NEED, ORDER THEM FROM THE BEST SOURCE, AND AT THE BEST PRICE. BE CERTAIN THAT ALL PARTS ARE BILLED OUT ACCORDING TO THE OUTLINED POLICIES. 

  

Recent Articles

Keys To Building A Profitable Smog Check Business Here you will find many ways & ideas to improve your smog check business. Also listed are the many dynamometer uses.

Service Bay Advertising Guides Here are many ideas you can use to develop a more successful advertising campaign this year to increase floor traffic, sales and profits.