jlzwhite.gif (125550 bytes) Service Station Management
    Updated June 30, 2008                                                                                              JLZ Business Services
 

Our Service Station Management Section provides valuable on-line information for today's service station dealer. Browse away ... we're certain you'll find information to make your business more successful. 
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  Service Station Management

Robbery Awareness/Deterrence - Steps For Safer Stations NEW.GIF (3167 bytes)
How do you deter a robbery from happening at your station? We have come up with a set of awareness/deterrence tips based on policies our clients use in their stores for preventing robbery and other crime.
Service Station Insurance Savvy Quiz
What questions should one ask when reviewing your station insurance? Take our quiz and save yourself some money!
Ways to Get More from Your Suppliers
Suppliers are one of the lifelines of your business. The stronger your relationships with vendors, the less likely you’ll be caught in a business-breaking bind. Here are some methods for making your vendors and suppliers work harder for you – that won’t break your budget.
Don't Let Down Your Guard
It's simple. Run a basic background record check or risk losing tens of thousands of dollars from the inside heists of a new hire with a devilish past.
Service Station Gasoline Gallonage Throughput Report

The State of California requires by law that all gasoline service stations in the state have available at the location a Gasoline Gallonage Throughput Report. This report must be shown to a Department of Weights and Measures field inspector upon request.

How to Improve Your Service Station Operation
Here are some management strategies to improve your day to day operations, improve efficiency, reduce expenses and increase sales.
PR Control During a Crisis - Ways to Mitigate the Damage

Although you try hard to run your business well, one of your customers calls up, furious about your product or service or the way your employees sound over the phone.

Is Your Station Being Watched?

With the high price of gas, now may be the time to re-think your daily banking procedures. Review the following suggestions to see if any changes need to be made to your daily activities.

Covering Service Station Pollution Incidents

The insurance industry calls them "pollution incidents," and they could mean financial devastation for your company. The reason? Your property and general liability insurance policies may not cover damage from gradual leakage or sudden releases of chemicals or gasoline.

Business Financing - Applying for a Loan

Thousands of stations seek and secure loans every year. Before going for the money, it’s critical that you analyze your situation. Ideally, here are things you should look at.

Are You Your Business? Plan For The Unexpected

You are the mainstay of your service station, maybe even the key employee. Without you the station just can't run. Be sure to protect yourself in case you can't work.

How Coupons Create More Customers
Easy to print and distribute, coupons offer a great incentive to new customers. It doesn't matter what you offer as long as it has a high perceived value and will draw people to your door.
Start at the Source: What's Your Cash Flow?

A statement of cash flow starts with the bottom of your profit and loss statement — the line that shows your net income. If you've established a way to track cash flow, then you can go on to organize and track various financials for your business.

27 Ways to Strengthen Customer Loyalty
It wasn't so long ago that customers were fiercely loyal. Today, they are frighteningly fickle. Here are 27 ways to increase customer loyalty and improve the prospects of keeping customers longer.
Ways to Weather a Cash Flow Drought
You have $2,500 in ready cash. That's the good news. The bad news? About $10,000 in payroll, quarterly taxes and bank interest payments are due tomorrow. Here are ways to weather a cash flow drought -- and still pay your bills.
How To Be A More Effective Manager

The best stations, the best departments, the best staffs are those where everyone feels comfortable and confident in their decisions. They are free from fear or retribution or humiliation. Here's ideas to improve the morale and work quality in your service station.

Tried-and-True Methods to Build Customer Loyalty
Your station has a single asset that, if properly maintained, could increase your annual revenues by 25 to 100 percent: your existing customer base.
Is Your Service Station Being Watched?
With the price of gas going up so high again now is the time to re-think your daily banking procedures. Review the following suggestions to see if any changes need to be made to your daily activities.
Seven Secrets of Customer Loyalty
What is it that makes us so fiercely loyal to certain products, services, and businesses? And can we utilize these same elements to attract loyal customers to our businesses? Allow us to share the "seven secrets" of customer loyalty with you!
Working With Service Station Employees
Dealing with station employees is always challenging and will task your best management and leadership skills. The following listing, based on a good deal of "at the station" experience, are items to consider that will help keep you out of trouble when dealing with your employees.
Service Station Security Alert!
Stealing the electronic data off the magnetic stripe on credit cards (called skimming) is big business. Keep in mind that you, the dealer/reseller, could be held liable as for the acts of your employees should fraud take place at your station.
Sweet Repeats - How to Keep Them Coming Back
Many business owners focus so much energy on generating new business that they have little time to nurture current customers. It’s fine to go after new customers, but the real action lies with existing customers. Here’s how to keep them coming back.
Late Night Service Station Procedures 

Service station operators can take an active role in making their businesses "unattractive" for a hold-up. Here you will find late night procedures and tips to deter robberies - now that the days are getting shorter.

Requirements for Gasoline Dispensing Facilities
As issued by the South Coast Air Quality Management District. Here are the Re-verification Testing 1 Requirements, Equipment Requirements, and Drive-Off Requirements in the event of a gasoline "drive-off' that results in the separation of a breakaway.