jlzwhite.gif (125550 bytes) Food Mart Management 
   Posted July 02, 2008                                                                                       JLZ Business Services

Our Food Mart Management Section provides valuable on-line information for the food mart & snack shop owner. Browse away, we're certain you'll find information to make your business more successful. 
Preventing Cash Ploys & Customesr Theft
Although most inventory loss is attributed to vendor and employee theft, loss due to shoplifting should not be ignored. The following are red flags that will help you spot shoplifting and cash ploys before it's too late.

SHOPLIFTING - RED FLAGS

  • Customer looks around a lot (to see who might be watching)
  • Customer is wearing a heavy coat (even though the weather is warm)
  • Customer loiters in the store (looking for the right opportunity to steal)
  • Customer creates a diversion (making it easier for someone else to shoplift)
  • Customers enter the store in large numbers (making it difficult for the cashier to observe them)

CASH PLOYS - RED FLAGS

You should also be aware of "cash" ploys used by con artists. Here are two common examples:

  • Working with a partner, the first con artist enters the store and buys some merchandise with a "marked" $20.00 bill (a bill with a phone number or name written on it), The other partner enters the store and pays for merchandise using a $10.00. When the cashier gives him his change, the con artist insists that he gave the cashier a $20 bill. As proof, he mentions the number or name written on the bill.
  • Working alone or with a partner, the con artist creates some kind of diversion (for example he tells the cashier that the restroom is flooding) that will draw the cashier away from the register. While the cashier's attention is averted, the con artist takes cash from the register or leaves with merchandise from the store.

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