Next to bad coffee and bosses who micro-manage, there's
nothing worse than poorly run meetings.
It's a pet peeve of most, but we're not alone. An annual survey of thousands of
business and community leaders conducted by San Francisco consulting firm
Interaction Associates shows that employees consider one-third of all meetings a
waste of time, and that managers spend one-half of their working life attending,
conducting, preparing for or following up on meetings. No wonder we can't get anything
done.
Here are some tactics that can help you make your meetings work.
Is the meeting necessary, or
could the issues be handled by phone calls, e-mails or memos instead?
Don't have a meeting when
your topic is trivial or highly confidential, you're unprepared (estimate one hour of prep
time for an hour-long meeting), or there is too much anger or hostility about the subject.
Choose your audience wisely.
Don't include employees who aren't affected or involved; they'll see it as a waste of
time.
- Know your desired outcome
You'll never get a good
outcome if you don't know what you want. Distribute an agenda before the meeting.
Ask others to take meeting
notes, or assign it on a rotating basis.
Request others to lead
discussions or presentations on particular topics.
Alert attendees that
youd like them to review the agenda in advance and come prepared with their
ideas.
When the topic starts
digressing, the facilitator should cut in and put the new subject on a list to be
discussed at another time. That way participants feel they've been heard, but the agenda
of the meeting doesn't get derailed.
- Wrap up with action items
Agree on who, what, when and
where. Hold people accountable to make sure things get done.
- Always start and end on time
Let everyone know it's a
strict policy; those who show up late are being disrespectful of the others. (Guilt can be
a great motivator.)
Hot tip from the top:
High-level meetings can be very political and complicated. You MUST know your agenda
before stepping foot in that room. Most of our clients hold a employee
meeting once a week.

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