One of the hardest
things about taxes is
learning the language.
Here are 10
common tax terms to help
you start talking taxes
with your tax preparer
this season.
Today
At
JLZ
Business
Services
Monday, February 08, 2010
Handling
Customer
Complaints
Your
policy for handling complaints should encourage
customers to communicate their concerns and
demonstrate your commitment to their
satisfaction. The policy should spell out how,
when, where and by whom complaints or questions
are handled. One person within the company
should have the
ultimate authority and responsibility for
customer relations, although all employees
should know your policy and how to implement it.
When you pull
your pen out a few weeks from now to pay your federal income taxes, stop and consider this
question: Just who says you have to pay income taxes?
We hire cashiers. Last week we had someone with a large scar on her face apply. We're concerned that our customers will be put off by this. Can appearance be a legitimate reason for turning someone down for work?
